Professional Services

Our Community Engagement approach is grounded in collaboration, respect, and deep appreciation for local knowledge and lived experience. We work alongside communities to design and implement programs that are not only relevant and effective, but truly sustainable. By integrating community expertise at every stage, we build trust-based partnerships that span our Community Engagement Spectrum. We ensure that community voices are at the heart of every initiative—shaping health solutions that meet real needs and create lasting, meaningful change. We also offer support in convening and facilitating collaborative coalitions, bringing together professional and community partners to strengthen impact through collective action.

How We Can Help

• Consultation on community collaboration and integrating local knowledge and lived experiences.
• Development of trust-based relationships.
• Coordination of community-driven health programs.
• Coalition facilitation.

We provide a full range of data services, including needs assessments, analysis of public health datasets, survey design, and consultation for creating dashboards and data visualizations. Our capabilities extend to supporting the development of data use agreements, disease surveillance, and GIS mapping, all aimed at helping you make informed decisions with actionable insights. Additionally, we assist in applying responsible data practices.

How We Can Help

• Needs assessments, analysis of public health datasets, and survey design.
• Consultation for creating dashboards and data visualizations.
• Support in developing data use agreements, disease surveillance, and GIS mapping.
• Guidance on applying responsible data practices.

PHIDH has a proven track record of partnering with agencies to develop successful grant applications and meet deliverables. We offer subcontractor and implementation support to strengthen applications and enhance organizational capacity. Our comprehensive grant services include proposal development support, such as outlining grant components, drafting statements of need, setting goals and objectives, creating evaluation plans, editing, and securing additional partnerships.

How We Can Help

• Proposal development support.
• Assistance in securing additional partnerships.
• Subcontractor and implementation support.

We offer comprehensive education and training across the policy spectrum, including readiness assessments and the development of model policies. Our services also provide guidance on implementation strategies and enforcement pathways to ensure successful policy adoption and long-term effectiveness. Specializing in areas such as sugary drink regulations and breastfeeding support policies, we work closely with organizations and communities to create impactful, evidence-based policies that address public health challenges and promote positive outcomes.

How We Can Help

• Education and training on policy development.
• Guidance on implementation strategies and enforcement pathways.
• Collaboration with organizations and communities.

PHIDH specializes in the development and implementation of evidence-based programs tailored to meet the unique needs of the community. Our approach begins with identifying and adapting proven strategies, followed by the creation of SMART (strategic, measurable, ambitious, realistic, time-bound) goals and objectives to ensure program success. From program planning to full execution, our services cover the entire program lifecycle, including conducting needs assessments, resource allocation, stakeholder engagement, staff training, and continuous evaluation to ensure ongoing improvement and measurable impact.

How We Can Help

• Development and implementation of evidence-based programs.
• Creation of SMART goals and objectives.
• Full program lifecycle support, including needs assessments, resource allocation, and stakeholder engagement.
• Staff training and continuous evaluation.

We help organizations identify the most effective process and outcome measures to track and evaluate program success. Our services include the development and deployment of customized evaluation processes and tools designed to assess progress toward these key performance indicators. We work closely with clients to ensure these tools provide actionable insights and meaningful data. Additionally, we assist in documenting evaluation results, analyzing findings, and disseminating them to stakeholders, ensuring that the program’s value and impact are clearly communicated to the public. By showcasing the success and outcomes of your programs, we help enhance visibility, secure future funding, and demonstrate accountability to key audiences.

How We Can Help

• Identification of effective process and outcome measures.
• Development and deployment of customized evaluation processes and tools.
• Analysis of evaluation findings and assistance in documenting and disseminating results to stakeholders.

Our project management services are designed to guide your initiatives from concept to completion. We offer comprehensive support in planning, executing, and monitoring projects to ensure they stay on track, within scope, and on budget. Project goals are defined, timelines managed, resources allocated, and stakeholder communication facilitated with the support of our team. We provide support in preparing funder and grantee reports, assisting with compliance and regulatory requirements, and developing operational protocols to ensure adherence to best practices.

How We Can Help

• Comprehensive project management support from planning to execution.
• Assistance with defining project goals, managing timelines, and allocating resources.
• Facilitation of stakeholder communication and preparation of funder and grantee reports.
• Support with compliance, regulatory requirements, and development of operational protocols.

Designed to transform healthcare organizations, our Quality Improvement (QI) services enhance patient care, boost operational efficiency, and drive better health outcomes. We focus on optimizing clinical systems through data-driven decision-making, process improvements, and fostering a culture of continuous progress. Our approach includes assessing and strengthening your QI culture, creating sustainable systems and structures to monitor progress, and implementing tailored Lean management strategies. With support for both management and frontline staff, we prioritize patient-centered care, streamline workflows, and help organizations build a collaborative environment that drives measurable, long-term improvements across all program areas.

How We Can Help

• Consultation on enhancing patient care, improving operational efficiency, and achieving better health outcomes.
• Data-driven decision-making and process improvements.
• Support in building a sustainable Quality Improvement culture.
• Implementation of tailored Lean management strategies.

PHIDH specializes in strategic planning to align, execute, and drive the long-term success of programs. Our services focus on setting clear, measurable goals and developing actionable strategies while also assessing key opportunities, challenges, and risks. We work closely with organizations to define roles and responsibilities for all team members and stakeholders. By ensuring strong alignment with the organization's mission and vision, we help programs contribute to broader organizational goals. Additionally, we design detailed work plans and timelines, overseeing their execution to ensure smooth integration of programs into daily operations.

How We Can Help

• Strategic planning to develop clear, measurable goals and actionable strategy.
• Development of work plans.
• Consultation on aligning the strategic plan with organizational operations.

We provide comprehensive training and technical assistance services focused on building skills and fostering capacity for both professional and community audiences. Our services include developing evidence-based, skills-focused curricula tailored to specific needs, along with the creation of toolkits, implementation manuals, and resources that support best practices and evidence-based models. We also offer ongoing technical assistance to help organizations effectively apply these resources in real-world settings. In addition, we facilitate the creation and maintenance of communities of practice, promoting collaboration and knowledge sharing. Support is also available for planning and executing multi-agency events—such as summits and conferences—to strengthen partnerships and enhance collective impact.

How We Can Help

• Development of evidence-based, skills-focused curricula and creation of supporting toolkits, manuals, and resources.
• Ongoing technical assistance.
• Facilitation of communities of practice.
• Support for the planning and execution of multi-agency events.